Return Policy
Effective Date: December 30, 2025
Thank you for supporting Unveiling Unicorns. We understand that our community members often face unique challenges, and we want you to be satisfied with your purchase of our awareness merchandise.
1. 14-Day Return Window
We accept returns on most items within 14 days of the date of purchase. To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging.
2. Return Shipping Costs
Please note that the buyer is responsible for all return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
3. How to Initiate a Return
To start a return, please contact us through our
4. Non-Returnable Items
Certain types of items cannot be returned, such as custom-printed awareness gear or items marked as "Final Sale." Please get in touch if you have questions or concerns about your specific item.
5. Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process the refund.
6. Damaged or Incorrect Items
If you receive a damaged item or the wrong product, please contact us immediately at (484) 886-4267 so we can evaluate the issue and make it right for you.